IT services giant Cognizant, along with a consortium of Indian life insurers have developed a blockchain based solution to facilitate secure data sharing among companies.
Digitisation of banking and financial services has shifted daily transactions to mobile apps and online portals and has become the key enabler for making customer experience fast and seamless.
O2 Technologies helps insurers solve complex business problems such as Digital Adoption, Customer Experience Management, Speed-to-Market, Underwriting Profitability, Operational Efficiency.
Insurers can enhance customer experience through multiple digital avenues. Though initial investment in technology may be high, it pays off in time through lower ongoing operational costs.